BCA Semester-Ist - Business Communication Syllabus

Here you will find the syllabus of fourth subject in BCA Semester-Ist, which is Business Communication.

Important - The syllabus may vary from college to college.

Business Communication Units

This course/subject is divided into total of 6 units as given below:

  1. Means of Communication
  2. Types of Communication (Oral Communication)
  3. Types of Communication (Written Communication)
  4. Business Letters & Reports
  5. Drafting of Business Letters
  6. Information Technology for Communication

Now let's expand the above listed units with its syllabus.

Unit-I Syllabus - Means of Communication

Here are the list of topics that comes under the syllabus of unit-I, that is means of communication:

  • Meaning and Definition
  • Process
  • Functions
  • Objectives
  • Importance
  • Essentials of Good Communication
  • Communication Barriers
  • 7C's of Communication

Unit-II Syllabus - Types of Communication (Oral Communication)

Here are the list of topics that comes under the syllabus of unit-II, that is types of communication (oral communication):

  • Meaning
  • Nature
  • Scope
  • Principle of Effective Oral Communication
  • Techniques of Effective Speech
  • Media of oral communication
    • Face-to-face conversation
    • Teleconferences
    • Press Conference
    • Demonstration
    • Radio Recording
    • Dictaphone
    • Meetings
    • Rumour
    • Demonstration and Dramatization
    • Public address system
    • Grapevine
    • Group Discussion
    • Oral report
    • Closed circuit TV
  • The art of listening
  • Principles of good listening

Unit-III Syllabus - Types of Communication (Written Communication)

Here are the list of topics that comes under the syllabus of unit-III, that is types of communication (written communication):

  • Purpose of writing
  • Clarity in Writing
  • Principle of Effective writing
  • Writing Techniques
  • Electronic Writing
  • Process

Unit-IV Syllabus - Business Letters & Reports

Here are the list of topics that comes under the syllabus of unit-IV, that is business letters and reports:

  • Need and functions of business letters
  • Planning and layout of business letter
  • Kinds of business letters
  • Essentials of effective correspondence
  • Purpose
  • Kind and Objective of Reports
  • Writing Reports

Unit-V Syllabus - Drafting of Business Letters

Here are the list of topics that comes under the syllabus of unit-V, that is drafting of business letters:

  • Inquiries and replies
  • Placing and fulfilling orders
  • Complaints and follow-up Sales letters
  • Circular letters
  • Application for employment and resume

Unit-VI Syllabus - Information Technology for Communication

Here are the list of topics that comes under the syllabus of unit-VI, that is information technology for communication:

  • Word Processor
  • Telex
  • Fax (Facsimile)
  • E-mail (Electronic-mail)
  • Voice mail
  • Internet
  • Multimedia
  • Teleconferencing
  • Mobile Phone Conversation
  • Video Conferencing
  • SMS
  • Telephone Answering Machine
  • Advantages and limitations of these types of communication

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